Hotels & Conference Centres, Sports Stadia & Arenas
According to a recent survey Millennials are now the most frequent business travellers. This fast-growing customer segment has grown up with technology and has different expectations from previous generations (dial-up modems, laptops and phones connecting to slow and clunky Wi-Fi systems).
“….69.5% of the UK’s general public expect a good mobile signal when visiting a hotel…” (One Poll Survey, 2018)
There are still venues that charge people to access a poor Wi-Fi signal to do things that most people consider to be a basic ‘human right’. These organisations will be the long-term losers, as consumers vote with their feet and choose establishments more suited to 21st century living.